This course gives an overview of which benefits have been and are to be devolved and delivered by Social Security Scotland. Aimed at advisers with a working knowledge of the benefits system, it explains how the entitlement rules and decision-making processes are different in the new Scottish system.

The course covers:

• Who is entitled to Scottish benefits

• Claiming Scottish benefits

• Redeterminations and appeals

• Overpayments

• Future plans, and the impact of the coronavirus outbreak on them

 

This course is aimed at advisers with a working knowledge of the benefits system.

 

This ‘one-day equivalent’ standard level course will be delivered online over two mornings as follows;

29 July 2020

10.00 – 11.15 training session delivered via Zoom

11.15 – 11.45 break

11.45 – 1.00 training session delivered via Zoom

 

30 July 2020

Repeat of day 1 schedule