In order to make our services, communications and Glasgow head office more accessible, we are on a journey to improve accessibility. With the help of our team and those who use our services, we will continue to make improvements to our website, events, training programmes, and the Albany Centre building. 

What steps are we taking? 

  • We have updated our branding with more user-friendly fonts, colours and guidelines.
  • With the shift to online events, we ask our participants to let us know of their requirements and provide transcripts, subtitling and other translation services (where possible and when adequate notice is given).
    • We also notify event facilitators of any requirements, for example, slowing the pace or providing written materials prior to a session. 
  • We have begun to move away from producing pdf materials, instead creating online resources which are easier for people to access from their devices. 
  • Our team are focused on the readability of communications and materials, using tools such as the Hemingway app to check and improve our language.
  • We have begun a full accessibility audit to hold ourselves accountable and collect the ideas and experiences of the entire organisation. This will be shared and used to prioritise areas that GCVS should focus on first. We are also always happy to hear from those using our services about how we can improve – please email us. 


Our Website

We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. That is why we are in the process of commissioning a new site that will offer a far better experience for our visitors.

Our current website and content has been developed and designed to conform to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0. 

While we make every attempt to ensure you get the most out of this website, you may find you can improve your browsing experience by altering particular browser settings. 

If you would like more information about how to adjust your settings you may wish to visit the BBC website My Web My Way.  This resource provides clear and comprehensive guidance designed to enable computer users to make the most of the internet whatever their ability or disability. It also links to which includes ‘how to’ guides to make your device easier to use.

While we are in the process of improving web accessibility, if you experience any difficulty in accessing our website, please don’t hesitate to contact us. 

If you have any difficulty using this website, please contact the Comms Team by email or by phone on 0141 332 2444. 

Glasgow Council for the Voluntary Sector
The Albany
44 Ashley Street
Glasgow G3 6DS