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Group Award Number: G7LR

This SVQ is based on standards developed collaboratively by the Scottish Social Services Council (SSSC), TOPSS (England), Care Council for Wales, the Northern Ireland Care Council and Skills for Health. In Scotland, the Scottish Social Services Council represents a wide variety of stakeholders working in a broad range of occupations and job roles within the health and social care sectors.


Mandatory Units
Candidates must complete all four units:

  • Use and develop methods and systems to communicate, record and report
  • Contribute to the development and maintenance of healthy and safe practices in the working environment
  • Take responsibility for the continuing professional development of self and others
  • Develop practices which promote choice, well-being and protection of all individuals



Optional Units
Candidates must complete four optional units from the specific and/or generic list.

Optional Units - Specific

  • Advocate with, and on behalf of, individuals, families, carers, groups and communities
  • Manage a service which achieves the best possible outcomes for the individual
  • Ensure individuals and groups are supported appropriately when experiencing significant life events and transitions



Optional Units - Generic

  • Manage requests for health and care services
  • Assess individual needs and preferences
  • Produce, evaluate and amend service delivery plans to meet individual needs and
  • preferences
  • Develop, implement and review care plans with individuals
  • Assess individuals' mental health and related needs
  • Work with individuals with mental health needs to negotiate and agree plans for addressing
  • those needs
  • Provide advice and information to those who enquire about mental health needs and related services
  • Promote leisure opportunities and activities for individuals
  • Promote employment, training and education opportunities for individuals
  • Promote housing opportunities for individuals
  • Assist individuals at formal hearings
  • Supervise methadone consumption
  • Support people who are providing homes for individuals and/or children and young people
  • Empower families, carers and others to support individuals
  • Assess the needs of carers and families
  • Develop, implement and review programmes of support for carers and families
  • Work with groups to promote individual growth, development and independence
  • Support the protection of individuals, key people and others
  • Support individuals where abuse has been disclosed
  • Enable families to address issues with individuals' behaviour
  • Develop joint working agreements and practices and review their effectiveness
  • Maintain and manage records and reports
  • Manage the development and direction of the provision
  • Promote and manage a quality provision
  • Promote your organisation and its services to stakeholders
  • Develop and disseminate information and advice about health and social well-being
  • Contribute to the development of organisational policy and practice
  • Support effective governance
  • Invite tender and award contracts
  • Monitor and evaluate the quality, outcomes and cost-effectiveness of substance misuse
  • services
  • Procure services for individuals
  • Contribute to the selection, recruitment and retention of staff to develop a quality service
  • Recruit and place volunteers
  • Manage a dispersed workforce to meet the needs and preferences of individuals at home
  • Represent the agency in courts and formal hearings
  • Provide and obtain information at courts and formal hearings
  • Represent one's own agency at other agencies' meetings
  • Develop risk management plans to support individuals' independence and daily living within their home
  • Lead teams to support a quality provision


Click here for further information on HSC Level 4

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