Advice and Guidance (Level 3)
Venue: Induction at GCVS
Group award number: G5WB 23 Standards
This SVQ is based on standards developed by Employment National
Training Organisation (ENTO). ENTO draws its membership from a wide
variety of people working in a broad range of occupations within a wide
range of industries.
Please note that the body responsible for developing the standards on
which the SVQ is based may alter owing to the emergence of the Sector
Skills Councils network. For details on Sector Skills Councils please
contact the SQA Accreditation Unit on SSC Information.
Mandatory Units
Candidates must complete all of these units:
- Enable Clients To Gain Access To The Service
- Identify The Requirements Of Clients
- Provide Information To Clients
- Evaluate And Develop Own Contribution To The Service
- Advice and Guidance Reflective Account Test
Optional Units
Candidates must also complete 4 of the following units, in addition to the mandatory units:
- Interact With Clients Using Telecommunications
- Assist Clients To Decide On a Course Of Action
- Assist Clients To Plan The Implementation Of A Course Of Action
- Assist Clients To Review Their Achievement Of A Course of Action
- Support Clients During Their Activities
- Advocate On Behalf Of Clients
- Negotiate On Behalf Of Clients
- Implement Referral Procedures For Clients
- Provide Information Materials For Use In The Service
- Maintain Information Materials For Use In The Service
- Identify Individual Learning Needs
- Design Training and Development Sessions
- Facilitate Learning In Groups Through Presentations And Activities
- Facilitate Individual Learning Through Coaching
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