Jul 6, 2020
How can you help your service users manage universal credit? Supporting people with an online system, especially if you are working from home, can be difficult. Understanding the claim process and how to maintain the online journal can help avoid delays and payment...
Read more...
Jul 6, 2020
This course gives an overview of which benefits have been and are to be devolved and delivered by Social Security Scotland. Aimed at advisers with a working knowledge of the benefits system, it explains how the entitlement rules and decision-making processes are...
Read more...
Jul 6, 2020
Universal credit (UC) changes all the time, as the law is amended, as it is implemented in practice, and as local delivery changes. This course is an opportunity for experienced advisers to get up to date with the latest developments. You will be able to share...
Read more...
Jul 6, 2020
Childcare costs are a significant barrier to work and can trap families in poverty. Support is available through Scottish Government-funded free childcare, tax credits, universal credit or the UK tax-free childcare scheme. The interaction and administration of these...
Read more... Jul 6, 2020
The coronavirus outbreak has seen a huge rise in benefit claims, and a range of new measures and changes to existing benefits. For advisers, it can be hard to keep up with the pace of change. This new course will help you get to grips with these changes. The course...
Read more...
