Shelter Scotland and the Child Poverty Action Group in Scotland have launched a new service for frontline advice and support staff. Advice on welfare benefits, housing and debt can be found on a new dedicated website, or by calling their helpline.
Benefits, housing and debt are often connected so it makes sense to think and talk about them together. Their website is intended to help support staff to:
- know what changes to the benefits system are ahead that may affect people’s money or housing
- help spot possible and existing debt and money issues affecting clients and suggest ways of managing these
- check ways of preventing evictions and homelessness
- signpost for further help.